Which countries do you ship to?
We ship our products worldwide
I am not receiving any emails from LifeLovingFoods.com. What should i do?
Please check your SPAM folder
How do I activate my account?
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at firstname.lastname@example.org
How can I track my orders & payment?
After logging into your account, the status of your checkout history can be found under Order History. We process payment receipt and confirmation manually so it might take up to 24 hours for your order status to change to ‘processing’.
How long will it take for my order to arrive after I make payment?
Members who ship their orders within continental Europe should expect to receive their orders within five (5) working days upon payment verification. Other destinations will vary based on postal delays.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
How do you ship my orders?
All your orders are sent via the French Postal system ( La Poste ).
How do I make payments using Paypal? How does it work?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order.
It’s fast, easy & secure.
Can I pay using Paypal without a Paypal account?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how Paypal works for you.
What happens if there’s been a delivery mishap to my order? (Damaged or lost delivery)
We take such matters very seriously and will look into individual cases thoroughly. Any order that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected shipment and your D.O (Delivery Order) to us at email@example.com.
How much are your shipping fees?
Our International shipping fees are calculated upon checkout and are weight based :
up to 500g = €9.99
between 500g to 1kg = €14.99
above 1 kg = a flat rate of €19.99.
Combien coûtent vos frais d’expédition ?
We have 2 shipping methods, one for France and one for the rest of the World :
For France our shipping costs are fixed at € 2.99 (except for special offers).
For the rest of the World our shipping costs are calculated according to weight (except special offers) :
up to 500g = € 9.99
between 500g to 1kg = € 14.99
more than 1 kg = flat rate of € 19.99.